Complaints – Nitajfx

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At Nitajfx, we strive for excellence in everything we do. However, we recognize that there may be instances when your experience falls short of expectations. If you have any concerns or issues, please share them with us by using the form below.

We are committed to addressing your feedback promptly and thoroughly, ensuring we continuously improve both our services and your overall satisfaction.

Submit Your Feedback at anytime!

We are sorry to hear that your experience didn’t meet your expectations.

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Title

Full Name

Passport Number

Nationality

Phone

Home/ Work Phone Number

Email Address

Address

City

User/ Account Number of Account Held with the Company

When did the issue take place?

When did you first notice that there might be a problem?

Have you communicated your complaint to Bluepine Ltd and/or its associates?*

Yes No

Bluepine Ltd. Representative’s Name

Bluepine Ltd. Representative’s Email

Have you reported your complaint to any authority?

Yes No

Which financial authority

I hereby certify and confirm that to the best of my knowledge, the information furnished above is true, accurate, correct and complete.

I confirm*

I acknowledge that Bluepine Ltd. will give proper notification about your complaint within five (5) days from the receipt of your complaint and provide you the unique reference number. The unique reference number should be used in all your future contact with the Company, the Financial Ombudsman and/or FSA regarding the specific complaint. We shall make every effort to investigate your complaint and provide you with the outcome of our investigation within 2 months from today. In case additional information is required, you shall be contacted by one of our officers. Please note that in order to expedite the investigation we require/request your full cooperation. Please refer to the “Complaints Procedures for Clients” page for further details on the issue.

I confirm*

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Your Feedback Matters to Us

Submit Your Feedback at anytime!

Some Forex Trading FAQs Answered

Some Forex Trading FAQs
Answered